Vale Royal Abbey takes customer feedback very seriously. We value your opinion and would like to hear your thoughts on your stay with us. Please note that all surveys are anonymous.


    1. Where did you hear about Vale Royal Abbey?


    2. How easy was it to make contact?


    1 being extremely difficult, 5 being extremely easy

    Not sure12345


    3. How would you rate the efficiency in how you were dealt with?


    1 being very inefficient, 5 being extremely efficient

    Not sure12345


    4. How clear was the literature you received?


    1 being very unclear, 5 being extremely clear

    Not sure12345


    5. How did you rate the professionalism and helpfulness of the staff prior to your event?


    1 being very unhelpful/professional, 5 being extremely helpful/professional

    Not sure12345


    6. How would you rate the staff product knowledge prior to your visit?


    1 being poor knowledge, 5 being extremely knowledgeable

    Not sure12345


    7. How would you rate the catering experience you received on your visit to VRA?


    1 being a poor experience, 5 being excellent experience

    Not sure12345


    8. How would you rate the directional signage at VRA?


    1 being poor directions, 5 being easy directions

    Not sure12345


    9. How would you rate value for money based on your experience?


    1 being poor value, 5 being excellent value

    Not sure12345


    10. Overall how would you rate the speed, methods and service received throughout your experience with VRA?


    1 being slow speed/method/service, 5 being fast speed/method/service

    Not sure12345


    Finally, what if anything could have made your visit to VRA a better experience?